Job Description: System Operator
General information / Position in the organization

Version Rev.1
Job Title System Operator

Location NewCold – Lebanon Site

Team Members Maintenance Technician, Planner, Shift Leader – Dispatch

Job Purpose / Job context

Ensure the effective operation of the facility by monitoring and managing the computer-based
Material Flow Control System (MFCS) and physically correcting issues with the Material Handling
Equipment (MHE). Maintain a professional culture on site and a commitment to Health & Safety, in line with company values.

Key Result Areas Responsibilities and Accountabilities

Business objectives Intended results

• Pallet flow and automated processes are controlled and executed according to plan
• Any issues with the MFCS are resolved in a safe and timely manner

Responsibilities

• Responsible for the proper, complete and safe operation of the automated material flow control system and material handling equipment in the facility
• Communicating MFCS problems to Team Members
• Ensuring the MHE is operated according to SOPs and supplier guidelines

Core tasks

• Monitor and manage the automated computer-based control system for smooth pallet flow throughout the facility
• Troubleshoot problems that interrupt automated flow by physically investigating and taking corrective action
• Manually control the operation of conveyors and other material handling equipment when necessary
• Notify Maintenance Technicians of any equipment needing maintenance or repair and assist team if required
• Ensure actions are executed in compliance with OSHA, FSDA requirements, and all other company policies to maintain a safe working environment
• Act in line with agreed procedures for ensuring quality of product is maintained at all times in line with customer requirements
• Coordinate with Planners and Maintenance Technicians to ensure any problems are accounted for and resolved with minimal impact to normal operations
• Complete Shift Handover reports

Additional tasks

• Assist in other warehouse activities as required
• Maintain a clean and tidy work environment
• Continually look for opportunities for improvement

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Job Description: System Operator

Quantitative information/ Scope of the job / Degree of supervision / Authorization levels

Performance Monitors

• Internal KPIs
• Quarterly check-in meeting with Warehouse & Operations Manager
• Annual Performance Review

Decision level

• The decision level of this function must be in line with the corporate governance and business unit agreements. This decision process at all times must be followed unless decided differently by board and shareholders.

General

• This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Requirements: Education, Experience and Physical demands

Educational Requirements

• High School Degree
• AA Degree or equivalent level of training

Experience Requirements

• 2 years of work experience in related fields
• Experience with operating Material Flow Control Systems (e.g. automated conveyors,) or Industrial

Control Systems preferred

• Strong computer skills

Other Requirements

• This position will need to train internationally so a valid passport is required

Physical Demands

• Must be in good physical condition
• Must be able to lift 50lbs
• Must be able to work effectively in cold freezer environment
• Must be able to climb 120ft ladder using safety harness
• On occasion, will be required to wear a SCBA while working, requiring employee to be clean shaven.

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Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location: In person